After some seven years, we changed our name to AlkaWay because everyone thought we were an insurance company!
We began as we are today, with co-founders Ian Blair Hamilton and Cassie Bond. Today we have our own (owned) premises in Byron Bay Australia, consisting of office, showroom, repair facility, dispatch and warehouse.
Our factory is in California and we have a wonderful synergy with their engineers and John Carroll, our own design engineer.
In 2011 we began development of our own non-electric water ioniser and filter, based and improving upon a Chinese model. After supplying some 7000 units we decided to upgrade the basic model and began design development in the USA. Today we supply this model, the UltraStream around the world to a fast growing distributor network.
We’ll take care of your drinking water for life!
We have earned the reputation of being one of the world’s premier retailers and wholesalers of water filtration units and ionizers. Our staff has been in the water business for over 16 years. Thousands of customers in many countries rely on our excellent service, high-quality products, and competitive prices.
In fact, here’s what some of our customers have to say:
“You have helped me with great care. Your patience with me made it easy for me to make this purchase.” Cynthia Edwards LMT
“Thank you so much for the wonderful customer service you provided…the company and customers are certainly in good hands.” Nicole Daruda
One of the reasons we’ve achieved such customer satisfaction is by ensuring that the water ionizer you choose will fit your needs. We’re attentive to the quality of your source water and can help you with special contaminant needs you may have. We make sure that this lifetime solution will work just right for you.
When we first became aware of the benefits of water ionization and alkaline water, our research convinced of the value in Ionways water ionizers. And now we are passionate! We strongly believe that there isn’t a better water available.
We offer a UltraStream Filter’s Lifetime (3000 litres) warranty (conditions apply), a 14 day Money Back Guarantee on unused UltraStreams, and friendly customer service by email and telephone. If you want to know who builds them better, take a look at who guarantees them longer!
We are committed to providing you with what we feel is the very best water for the best price. We are proud of our small line of products, carefully chosen for value. We are research-based: careful to present only the known benefits and to filter out extravagant claims (which are, unfortunately, common). We promise that our communications with you will be clear, honest and prompt.
As Canadian distributors of the UltraStream by Alkaway, we can offer you the most competitive prices. If you find any of our products at a lower price (including shipping) anywhere on the internet or in a retail store, let us know!
Call us toll free 1800 432 6378 or at 587 570 6312.
Our head office is in Edmonton, Canada with fulfillment and warranty branches in the U.S. and Canada. If you’re ever in our area, we would love for you to visit, call us for an appointment.
We invite you to check our references — we’re proud of them. You can find a typical testimonial here: Alkaline Water Testimonial and by the way, you can check out our A+ rating with the Better Business Bureau here.